FAQ

What Tandem is. What it can do. How to start.

Capabilities first. Then the long list of questions we already had — restored from the earlier FAQ, not the old homepage that used to sit on this URL.

What ships today

This used to live on a separate Features page. It belongs here, next to the questions.

01

Task & project management

Markdown tasks, kanban, dependencies, retries, budgets — every project tracked in one place.

  • 7-stage pipeline (inbox → planning → human_turn → active → review → paused → done) drives every task file under tasks/*.md.
  • Hard task dependencies (blocked_by / blocks) plus auto-escalation: when attempts hits max_retries, status flips to paused and the agent is cleared.
  • Per-task token budgets enforced at runtime — a full PaperclipAI-style issue surface without renting Linear, Notion, or Jira.
02

Terminal & shell

Real native shell, tmux-persistent, multi-pane, 22 themes — your terminal lives where your work lives.

  • WebSocket terminal server runs a real login shell; tmux persistence means closing the browser does not kill the job.
  • Multi-pane grids (2 / 2×2 / 3×4 / 4×4) with drag-drop reorg — the same xterm.js + WebGL stack desktop competitors charge for.
  • 22 themes shipping today — Dracula, Gruvbox, Tokyo Night, Catppuccin Mocha and more, defined once.
03

Agent orchestration

Named agents, per-agent ACL, worktree isolation, atomic claim — orchestration that survives a real fleet.

  • Roster declared in agents.json: COO, Architect, Executor, Verifier, Code Reviewer, Browser CDP, and more — each with its own prompt, allowed_tools, allowed_dirs.
  • Atomic task claim (single-flight against SQLite); writing agents are forced into isolated worktrees and auto-snapshotted on completion.
  • Live heartbeat + per-agent chat UI; chat panes route through the same tmux substrate, so agent stdout is yours to read anytime.
04

Security & governance

Localhost-only by default, approval inbox, append-only audit trail — every action is reviewable.

  • All services refuse to bind 0.0.0.0; rm/find -delete outside /tmp is blocked; audit-trail tables have no DELETE endpoint by design.
  • Human-in-the-loop approval inbox gates every agent action that touches money, the network, or disk outside its allowed_dirs.
  • Deterministic audit log: every task carries an Activity Log and links back to its session — a forensic trail you can replay.
05

Browser & web automation

Real Chrome over CDP, your real logins, multi-daemon parallelism — automation against the live web.

  • Speaks Chrome DevTools Protocol against your actual logged-in Chrome — no stealth-browser fingerprint games.
  • Multi-daemon mode runs N CDP daemons in parallel for fan-out scraping; every fetched byte hits the safe-scrape scanner first.
  • Per-site skill files (selectors, login flows, recipes) load by site, surfaced with loadouts and scope.
06

Knowledge & vault

Markdown is the source of truth — Obsidian vault, wiki ingestion, daily notes, auto context.

  • The whole vault root is your Obsidian workspace; tasks are markdown files, not DB rows — instantly visible both ways.
  • raw/ → wiki/ ingestion pipeline lands, classifies, and compiles flat wiki pages with YAML frontmatter.
  • Daily notes auto-append, weekly review workflow, and auto context management — agents read their own working memory between turns.
07

Integrations

Slack, Discord, Telegram, WhatsApp, webhooks, cron, CRM, local LLM — the connectors are in the box.

  • Social and messaging connectors ship in-tree, no marketplace round-trip required.
  • Webhooks + scheduled jobs let external events drive your agent fleet, and your fleet drive external systems.
  • Bring-your-own-key for every AI provider, plus 4 local LLM providers so inference stays on your box.
08

Dashboards & observability

Cost preview, spend-per-hour, live fleet status — the dashboard that actually knows what your agents cost.

  • Per-task and per-hour spend tracking, surfaced before you run and tallied after.
  • Live fleet status, heartbeats, and session history across every project on one screen.
  • Goal tracking with streaks so the work compounds instead of resetting each session.
09

Deployment

Linux (ARM) available now — AMD, macOS, and Windows coming soon. Run 100% local, or add an optional hosted workspace.

  • Native desktop install (Python + Next.js + Tauri) — Linux (ARM) today; AMD, macOS, and Windows coming soon. Runs entirely on your hardware.
  • Optional hosted workspace under Pro for when you can't run a local box (coming soon).
  • Mesh peer fan-out distributes work across your own machines — your boxes, your network.

Questions

What is Tandem?

Tandem is a private AI workspace where agents can see your work, use your tools, and help finish tasks with review gates.

Is Tandem a chatbot?

No. Chat is one surface. Tandem also includes tasks, agents, tools, files, dashboards, terminals, plugins, and approvals.

What is an AI workspace?

An AI workspace is a shared operating layer where humans, agents, context, and tools live together instead of being split across tabs.

What makes Tandem useful after the first week?

It keeps the work graph, tools, approvals, and agent history in one place, so agents improve from real operational context instead of isolated chats.

Why use Tandem instead of another AI tab?

Tandem is built for ongoing work: dashboards, agents, plugins, local models, approvals, and the pages your team actually uses.

What killer feature should I try first?

Start with a real workflow that touches multiple tools, then let Tandem turn the repeatable parts into a page, plugin, or approval-backed agent lane.

Can Tandem use OpenAI?

Yes. Tandem is designed to work with multiple providers, including OpenAI-style hosted models where you choose to enable them.

Can Tandem use Claude?

Yes. Tandem can route work to Claude-style providers and local models depending on your setup.

Can Tandem use Gemini?

The workspace is provider-flexible, so Gemini-style model routes can fit alongside other providers when configured.

Can Tandem use local models?

Yes. Tandem is built to work with local inference paths such as Ollama, LM Studio, and your own model hosts.

Can Tandem use MCP?

Yes. MCP-style connectors are part of the integration story for letting agents reach real tools with explicit scopes.

Does Tandem replace every app?

Not on day one. It gives you one control plane and lets you replace or hide modules as the workspace matures.

Does Tandem replace Slack?

It can reduce Slack handoffs for agent work, but teams can still connect chat tools instead of replacing them immediately.

Does Tandem replace Notion?

Tandem can host notes, docs, wiki, and task context, but it can also connect to existing knowledge tools.

Does Tandem replace Linear or Jira?

It can cover task and project workflows, while also connecting to external issue trackers if your team keeps them.

Does Tandem replace Zapier?

For many agent workflows, yes. Tandem can run automations directly, while still connecting to webhook and automation tools.

Does Tandem replace a CRM?

It includes CRM-style surfaces and can connect to existing sales data when you want a central agent workspace.

Does Tandem replace a dashboard tool?

Tandem includes dashboards and widgets because agents need live operational context, not just chat history.

What can agents do in Tandem?

Agents can research, write, code, triage, update tasks, run workflows, and prepare outputs for human approval.

Can agents act without approval?

You choose the gates. Sensitive actions can require review before anything touches customers, code, money, or operations.

Can I turn modules off?

Yes. Modules can be visible, quiet, automated, or hidden so the workspace does not become cluttered.

Can I customize the sidebar?

Yes. The sidebar is meant to reflect the work you actually run, not a fixed vendor menu.

Can I customize themes?

Yes. Tandem supports workspace modes and themes so different teams can run different surfaces.

Can I build plugins?

The plugin path is part of the product direction: add the surfaces, connectors, and workflows your company needs.

Can non-technical people use Tandem?

Yes. Operators can use the visual workspace while technical users can open deeper controls when needed.

Can developers use Tandem?

Yes. Tandem includes code, terminal, task, review, and ship workflows for agent-assisted development.

Can founders use Tandem?

Yes. Tandem is designed for founders who need one place for product, go-to-market, finance, and operations.

Can agencies use Tandem?

Yes. Agencies can run client workspaces, agents, invoices, content, and delivery boards from one place.

Can creators use Tandem?

Yes. Creator flows can handle transcripts, thumbnails, scripts, schedules, and distribution tasks.

Can finance teams use Tandem?

Finance surfaces can track markets, budgets, P&L, invoices, forecasts, and approvals.

Can sales teams use Tandem?

Sales flows can enrich leads, score fit, sequence outreach, update CRM records, and summarize pipeline movement.

Can support teams use Tandem?

Support flows can triage requests, draft replies, surface docs, and create follow-up tasks.

Can researchers use Tandem?

Research flows can gather sources, verify claims, cite findings, and produce reports.

Can legal teams use Tandem?

Legal-style flows can review contracts, summarize risk, and keep human approval in the loop.

Is Tandem local-first?

Tandem is designed around a private workspace with local context and controlled model routes.

Does my data stay on my device?

Your workspace can keep files and context local while only approved requests go to configured model routes.

Does Tandem train models on my data?

Tandem is designed around controllable provider settings. Training behavior depends on the provider routes you enable.

Can I use Tandem without cloud AI?

You can use local model routes for many workflows, depending on the capability of your local hardware and models.

Can Tandem run on my own machine?

The product direction supports private and local-first operation instead of forcing every workflow through a hosted SaaS path.

Can Tandem run on a server?

Yes. Teams can use hosted or private infrastructure patterns depending on their setup.

Can Tandem use my GPU?

Local inference workflows can use your available hardware when your local model stack supports it.

Can Tandem use a DGX-style local stack?

Yes. The local-models story is about routing work to your own inference hardware when you have it.

What is local AI inference?

Local inference means the model runs on your hardware instead of sending every request to a remote provider.

Why run local models?

Local models can reduce data exposure, lower marginal cost, and keep work running when cloud routes are not ideal.

Can Tandem mix local and cloud models?

Yes. The useful setup is hybrid: local where it makes sense, cloud where quality or scale is needed.

Can I choose which model does what?

Yes. Tandem is built around routing work to the right provider or local model for the task.

Can I track model cost?

Yes. Cost visibility is part of the workspace so agent work does not become a surprise bill.

Can I limit spending?

Tandem can expose usage, budgets, and controls so teams can keep model spend in view.

Can I see what agents did?

Yes. Tandem emphasizes audit trails, task history, outputs, and reviewable work.

Can I roll back agent work?

For connected workflows, Tandem is designed to keep review and history visible before sensitive changes ship.

Can Tandem connect to GitHub?

Yes. GitHub-style code and repository workflows are part of the integrations story.

Can Tandem connect to GitLab?

Yes. GitLab-style repo workflows can fit beside GitHub and local git flows.

Can Tandem connect to Slack?

Yes. Slack-style chat integrations can feed context and actions into the workspace.

Can Tandem connect to Discord?

Yes. Discord-style communities and support channels can become agent-visible sources.

Can Tandem connect to YouTube?

Yes. Creator and analytics workflows can use YouTube-style inputs and outputs.

Can Tandem connect to email?

Email-style inbox and outreach workflows are part of the operating workspace.

Can Tandem connect to calendars?

Calendar surfaces can support planning, scheduling, and follow-up workflows.

Can Tandem connect to webhooks?

Yes. Webhooks are a core bridge for custom systems and automation flows.

Can Tandem connect to databases?

Database access should be scoped, logged, and permissioned so agents only reach what they need.

Can Tandem browse the web?

Tandem can include browser and research workflows where web access is enabled.

Can Tandem generate images?

Creative workflows can include image generation, thumbnails, graphics, and gallery review.

Can Tandem manage tasks?

Yes. Tasks, boards, task trees, and approvals are core workspace surfaces.

Can Tandem manage docs?

Yes. Docs, wiki, notes, and project memory can live beside agent work.

Can Tandem manage files?

File workflows can be local and scoped so agents work with the right project context.

Can Tandem manage customers?

CRM-style surfaces can track leads, deals, accounts, support items, and follow-up.

Can Tandem manage finance?

Finance surfaces can track costs, invoices, markets, budgets, and P&L-style dashboards.

Can Tandem manage social channels?

Social and content workflows can schedule, monitor, and draft across connected channels.

Can Tandem manage hosts and devices?

Yes. Host, device, and inference surfaces help teams manage where work runs.

Can I search across Tandem?

Search is a central workspace behavior so you can find tasks, files, agents, docs, and surfaces.

Can I use voice with Tandem?

Voice capture can turn spoken notes or commands into workspace actions where enabled.

Can Tandem build landing pages?

Yes. Web and marketing workflows can assemble pages, copy, assets, and review tasks.

Can Tandem help with SEO?

SEO workflows can research queries, draft pages, manage metadata, and track performance.

Can Tandem help with ads?

Marketing workflows can draft copy, generate creative, and organize campaign tasks.

Can Tandem help with lead generation?

Lead workflows can source, enrich, score, and route prospects into sales systems.

Can Tandem help with software delivery?

Developer workflows can run agents in worktrees, review diffs, run tests, and ship through approval gates.

Can Tandem help with code review?

Yes. Reviewer agents can inspect changes, summarize risks, and prepare merge decisions.

Can Tandem help with compliance?

Tandem can help organize controls and evidence, but compliance claims require your own formal review.

Is Tandem HIPAA compliant?

Do not assume a certification. Tandem can support health-data safeguards, but formal HIPAA use needs the right contracts and controls.

Is Tandem SOC 2 certified?

SOC 2 language should be treated as readiness or mapping unless a completed audit exists.

Is Tandem GDPR ready?

Tandem can support privacy controls, but legal readiness depends on configuration, contracts, and data handling.

Is Tandem secure?

The product is designed around scoped access, local-first context, audit trails, and approval gates.

How does Tandem handle permissions?

Agents should receive explicit scopes and only access the tools, files, and actions they need.

How does Tandem handle secrets?

Secrets should be stored and routed through controlled systems rather than pasted into prompts.

How does Tandem handle audit logs?

The workspace is designed to preserve who did what, which agent acted, and what changed.

How fast can I start?

Most teams can begin with a small workspace and add modules as they replace scattered workflows.

Do I need to migrate everything?

No. Start with one or two high-friction workflows, then expand once the workspace proves value.

What should I replace first?

Replace the workflows where context is scattered: agent work, task tracking, research, CRM follow-up, or content production.

Can Tandem work with my existing stack?

Yes. The point is to bring your stack into one AI-visible operating layer.

What happens to unused modules?

They can stay hidden, quiet, or inactive so the workspace remains focused.

Can I invite a team?

Team setup depends on plan and deployment path, but the workspace is designed for shared operations.

Can I control roles?

Role and permission controls are part of the enterprise and team direction.

How much does Tandem cost?

The current Pro offer is $50 per month, with cloud and enterprise paths priced separately.

What is included in Pro?

Pro is the starting workspace plan for agents, surfaces, context, and optional modules.

What does Cloud cost?

Cloud starts from $100 per month depending on the hosted setup and usage path.

What does Enterprise cost?

Enterprise starts from $10k per month for larger private, team, and custom deployment needs.

Is there a refund?

The page currently offers a 3-day money-back promise if Tandem does not replace meaningful tools for you.

Who is Tandem best for?

Founders, operators, builders, agencies, and teams that want one AI workspace instead of many disconnected tools.

Who is Tandem not for?

It is probably not for teams that only need a simple chatbot and do not want workspace-level control.

What is the fastest way to evaluate Tandem?

Start with one workflow: agent work, CRM, research, content, or local models, then measure whether it replaces tool sprawl.

Where can I learn more?

This FAQ is the walkthrough. Then open Demo to see it, or Pricing when you are ready to start.